We have received reports of telephone scammers once again calling what appears to be elderly people. The caller says they are from English Power and they want to visit to assess their power usage and if there is anyway they can help the occupant with ways of saving money. They then arrange a home visit.
This is a scam.
Phone scams are a common way for criminals to con people out of money using various tricks to get your personal or financial information.
What to do:
- Do not accept these cold calls. Hang up and don’t return their calls.
- Do not engage in appointments and home visits.
- NEVER disclose any personal information such as bank details or date of birth, no matter who the person claims to be.
- If you have already given money to scammers, contact Kent Police by calling 101 and you can also report it to Action Fraud. The information you give to Action Fraud can help track down the scammer.
For advice and to report issues to KCC Trading Standards contact Citizens Advice consumer service on 03454 04 05 06 Monday to Friday from 9am to 5pm.